The seller is also charged a 7.5% selling fee taken from their listed price. HiJulia,Thanks for the review! I shouldve reached out much sooner, but I forgot. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. To resell a ticket purchased on AXS, you need to: Find your AXS ticket. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? Once youve made your selection, use the pricing slider to adjust your sale price. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. Hi Dana,Thank you so much! Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? They are P3, section 322 row 8. BUY THE PERFECT TICKETS If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. What Are The Exact On-Sale Times For Each Show? Kyturra is a great addition to our team. Transfer is used for AXS Mobile ID tickets. This means reselling a ticket for the original price of $229 actually costs the buyer $279.38. TONS of tickets are listed as resale but for me, the option is greyed out. Sherrell is a great addition to our team. Your response and assistance would be greatly appreciated. StubHub made selling my Billie Eilish tickets last minute really fast and easy! Request ID: 7a2a988ba9d144b3. However the rest of my AXS experience has been very negative. How do I sell tickets with AXS? The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. Often the artist and the venue puts a delivery delay until a week or two before the show. How many times can a ticket be transferred? Still haven't got tickets. I transferred tickets to the wrong email, what do I do? Thanks for the review and enjoy your event! Thank you for your patience and understanding!!! My brother minutes later bought me a ticket for the floor through Seatgeek. ~VP, Contact Center. Click the Sell Tickets button or the Sell button on the app. THANK YOU STACY, Hi Janet,Thank you so much! Slow and confusing communication. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Hi there! You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. Go to Solution. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. Glad we could help :). TONS of tickets are listed as resale but for me, the option is greyed out. How did you resolve this? Reply. It goes against our guidelines to offer incentives for reviews. Log in to or create a StubHub account. ~VP, Contact Center. We also ensure all reviews are published without moderation. Find the event you have tickets for, and click the "Sell Tickets" link. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. We are dedicated to making the needed changes so in the future you have the best experience. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. It shows how much when you list them. If so, which resale platform is the best? Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Press question mark to learn the rest of the keyboard shortcuts. They are P3, section 322 row 8. We are changing the way you register and sign-in to the StubHub Community. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . AXS App: Selling Tickets Share 03-12-2017 02:37 PM. I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . We are dedicated to making the needed changes so in the future you have the best experience. Martha J, AXS USD was very helpful. ~VP, Contact Center. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Service was friendly and efficient! I shared a Mobile Ticket with a friend and . One thing I learned is after they help you, log out and back in to make the change take place. Create an account to follow your favorite communities and start taking part in conversations. AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Bravo! I believe the issue occurred due to me setting up my information correct. (When I go to my tickets on the AXS app there is no option for "sell".). If your AXS tickets are in a PDF, you can upload the PDF ticket file here. Hope you got throughI was on hold with StubHub for almost 3 hours. Yeah, I mean it's kind of hard to feel bad for you. 03-12-2017 02:13 PM. Or because I paid with a credit card? After the switch, you will enter the email address you use to access the community in order to reset your password. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Or maybe we have to wait. Stefan H. was outstanding. He kept me informed as to what was going on, AND he solved my issue! Set your selling price and select your preferred payment Glad we could help :), Sierra H fixed my issue in 5 min. She understood my concerns and tackled them all! truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. Select tickets to list, then click continue to enter your price and listing options. I only have the option to transfer tickets to another person. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. USE TICKETS WITH THE APP The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. found at the bottom of this page. Hi SmileyInFrswd,Thank you so much! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. You will enter your community username and new password and done! Your tickets will only be released to the buyer once we have received the payment. axs sell tickets grayed out May 21, 2021; Hello world! Your website glitched causing me to overpay for a ticket. Verification can help ensure real people write reviews about real companies. Press J to jump to the feed. Check out the link for How to Sell Axs Tickets on StubHub. Thanks. You will then receive an email from Tixel with a unique link to complete your listing. We get it, plans change. Press question mark to learn the rest of the keyboard shortcuts. It was my first time using this service and I plan on using it from now on because of my experience. Your website did not address my issues. Check out the link for How to Sell Tickets on StubHub From Axs. Thanks for the review and enjoy your event! The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. StubHub payment is unclaimed. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. Asked for information and helped me find the resolution I needed. How can I recall a transferred ticket? I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Official Tickets and Your Source for Live Entertainment | AXS.com Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. What options do I have. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Glad we could help :). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Glad we could help :). You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. I could not find them in my account or anywhere. Greyed out Transfer/Sell buttons on Ticketmaster. if you have mail tickets, that could be the reason why. Alex P was a wonderful representative. Appreciate any other tips or insight. Based on my experience, AXS will also charge you for reselling your tickets. Please visit our help page or contact customer support for assistance. It's all a fan needs, all in one app. Why should I sell tickets with AXS? Glad we could help :). 01-11-2021 06:36 AM 1 Reply From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. EASILY SELL YOUR TICKETS Plans can change. Capture your ticket's QR code or barcode. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . That sounds like a problem you need to fix. My emails went unanswered. Review and complete the transfer. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Loading. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Ben - Los Angeles, California. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? My tickets have not shipped with a week to the event. What we have found over many years is that a certain kinds of presale can give you great seating and . Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. ~VP, Contact Center. ~VP, Contact Center. Fit-Seaworthiness712 . No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. We are working hard to provide the best customer experience so your feedback does not go unnoticed. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. - AXS Help Centre What is Transfer? If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. Klicka hr fr att kontakta oss. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. If available, select the ticket (s) you want to sell and click Continue. Thank you. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Find the event and choose the date Follow the steps. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. Maybe that's the reason why? HiTyler,Thanks for the review! She made the experience dare-I-say enjoyable! Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. My show starts in a couple of hours and I have not been able to transfer. Press J to jump to the feed. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. and our 01-12-2022 01:21 PM. The person who helped me out was fantastic. Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. I want to sell 2 kcon tickets for 8/11. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Hi ANASTASIA,Thank you so much! Are there any tickets . We use dedicated people and clever technology to safeguard our platform. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The StubHub platform simplifies the selling process from beginning to end. Alex P. is a great addition to our team. SOLD TICKETS VIA AXS. Let us know what you were doing when this page came up, plus your IP and request ID Still good to post for sale and they will transfer when they become. Got a spare ticket you need to sell? Get started now and sell your AXS ticket here. Guess we cant resell these tickets on Ticketmaster ? If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. Anyone can write a Trustpilot review. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. In answering this question I'm going to make the following assumptions: 1. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. Click on "Your Account" and select the "Payments" tab. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. Select or Add an account for getting paid, then click continue. Click "Transfer Money" Enter a transfer amount and select a transfer destination. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. 2023 Tixel Pty Ltd. ACN 625 710 581. Only problem is Im too disabled to do GA at this point. Dont worry if you only want to sell one ticket from a group purchase. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). Replies to negative reviews in < 24 hours. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. She was able to find and and help reset my account so I could see them. Companies can ask for reviews via automatic invitations. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Linda assisted me with a few issues with my stagecoach tickets! 2.) 2. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. To get started, youll need to locate this email or file. Otherwise, they'll need to create an AXS account to claim the tickets. Check your email account for the original tickets issued, or login to your AXS account. If the recipient has an AXS account, they'll receive the tickets right away. Add a valid credit card (we require this to keep users safe) If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. Glad we could help :). This way we can ensure that the money is released into your account after the transaction is finalised. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I finally got someone to answer and they sent me a weblink to upload some screenshots. Cookie Notice