It is designed to direct the water stream. At this point, check the drive motor itself, to verify connections are tight. kd did. Remove it and blow water thru the other way, or ream out with a small instrument. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. I have read several comments about too much pressure. My Polaris hose suddenly wont lock into place. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. . Damaged or missing wheel bearings can cause slow movement. If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. I now flies around the pool (kind of comical) but does not clean the floor. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. Zodiac Pool Cleaners Brochure. Why isnt my robot cleaner cleaning the algae in my pool i have shocked my pool several ti.es and the stuff falls to the bottom Of my pool but my robot wont pick it up. Air will leak into the system if the connections are loose or if the hose is damaged. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. It could also be a clogged pump basket or filter. Anything Im missing? Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. No leaks or clogs. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Its been working fine. $49900$624.98. The backup valve is new., lines and filter are clean. We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. For some robot filters, fine silty dust will pass right through. If it is, and the motor is not responding to the power, you may need a new drive motor. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. I have a compass pool cleaner and I really like it, it does a great job, but I need to change the cams out, but I can not find any information on what cams I should use. "@type": "Organization", Disaster strikes and time comes to a standstill if your pool cleaner stops working. Check your owners manual for other tips if needed. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. Solution You'll need to determine exactly what the problem is by examining a few things closely. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. A & A Manufacturing 1 Accessories. Working ok, but noticed debris being recirculated back into the pool. Unpleasant water causes sore throat, eyes or skin irritation. Hi Terry, the hose may have lost the orifice tip? If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. If it's clogged, remove it from the hose and return jet, and rinse it to dislodge and dispose of the debris. Choose your model and in only a few easy steps, order your brand new cover now! I have a Polaris 9650iq. This Polaris is on a separate pump. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. 2. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. Gold Supporter. Clean those areas manually with a pool brush. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. Secondly, the cleaner could be overpowered. IS THERE SOMETHING I NEED TO DO? Need help troubleshooting what is wrong with your sump pump? I have a Leslie Merlin pool cleaner. It could also be that the vacuum head is getting stuck on the bottom of the pool, because the vac head is set too close to the ground (lower the wheels if possible), or due to irregular pool surfaces (small divots or bumps in the floor). Flat head with clip on brush. Now somebody (either basket or filter) isnt doing their job! Hi Robert, call the company and get warranty service on the cleaner. Jacuzzi Hot Tubs and Spa Owners Manuals Or the filter canister is full, or the tires or brush is worn. There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? Is the pump on? If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. It is like it is not plugged in at all. SAND BACK TO POOL. Build a pool or buy a house with a pool and need help? If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Additionally, use the test meter to check that the power is reaching the motor. Well, thats a new one for me! First step - check your pump strainer basket and impeller. This can negatively impact pool circulation. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. new o-ring or new wall fitting (esp. If this still does not remedy the issue, reset the heater directly. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. TROUBLESHOOTING SAND FILTERS: Inspect. Step 4: Test the Pool Cleaner Cable. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Hoses and cables. To clean your filters, rinse with a hose and soak in filter cleaner. This should free the Jet Valve System of any debris. Turn the unit off. Utilizing patented technology. If I give it a little push up the wall it will start to climb the rest of the way. department of energy. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. Also check the hose to verify that pressure is not lost somewhere along the line. "caption": "In The Swim Blog" My Polaris was lifted out of the pool while connected & now is not moving help. Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. Or close some jets? If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. It is on a booster pump and works on pressure. if you have a chewy dog or wild animals about. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. Another slim possibility is a solar return valve that is open, which is a line connecting the return line to the main drain line, on some pools back in the day. For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. Make an informed and confident decision when you buy your hot tub. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. Probably not your pumps fault, but something wrong at the wall connection. Manually remove large debris and fallen objects before running the J-D300. Im a pool cleaner. Visit our pool cleaner parts department for all the parts mentioned above. Also, make sure the feed hose is floating properly, not sinking or drooping. Optimum Pool & Spa, LLC. Hi Robert, does the power box led indicator do any flashing, indicating an error? "address": "", Thanks. Established in 2005. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. What should I do? Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer?